Maintenance & Monitoring <br />Service

Maintenance & Monitoring
Service

Keep your systems operating smoothly to focus on your core business activities with our unparalleled, reliable maintenance & monitoring services.
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Our maintenance & support service

By applying flexible technologies and platforms, our maintenance & support can ensure you with the continuity of business project, security, optimization, and well-prepared of tecnical issues…

App & system maintenance service

Software and technical system maintenance turn out to be one of the most crutial part to keep a business run smoothly. Also, with a well-optimized and security system will enhances

IT Enviroment Optimization & Support

Software and technical system maintenance turn out to be one of the most crutial part to keep a business run smoothly. Also, with a well-optimized and security system will enhances

Cross-Platform & Cloud Application maintenance

Software and technical system maintenance turn out to be one of the most crutial part to keep a business run smoothly. Also, with a well-optimized and security system will enhances

Our maintenance & support services

Ensuring continuous functionality and efficiency with maintenance & monitoring services

Application & System maintenance

  • Optimize performance to maximize the productivity
  • Adopt industry-leading tools: Zabbix, Mackerel, Nagios, Cloudwatch, New Relic, ELK, EFK, etc.

IT enviroment optimization & Support

  • 24/7 or 8/5 monitoring service
  • Timely upgrades & optimization based on business requirements during peak time
  • Minimize downtime & ensure the seamless operations

Cross-platform & Cloud application maintenance

  • Keep your applications running smoothly across various platforms and cloud environments
  • Manage your application & platform at ease with IT managed services (cross-platform, cloud-based infrastructure, etc.)

Technologies

Language

Management Tools

Explore News

In-store Heatmap: A Solution When Customer Traffic Slows Down

icon date post September 1, 2023
The client is a retailer with branches all over the country. From the early stages of the COVID-19 crisis, as a measure to improve sales, they felt the need for adopting groundbreaking technology. As a result, sales remained strong even during the complicated pandemic situation with the in-store heatmap solution made by VTI. Using the in-store heatmap [...]

Digital Transformation In Retail: Proactive Work Schedule Management

icon date post September 1, 2023
The client operated approximately 200 convenience stores. Managers felt like they would inevitably be left behind if they kept on sticking to the old-fashioned way. They, therefore, decided on digital transformation (DX), starting with a new work schedule management system using advanced technology. This case study will give a telling example of digital transformation in [...]

27% Retail Cost Reduction By Developing A New In-House AWS Procurement System

icon date post September 1, 2023
The client is a retailer whose documents generated for ordering and inventory management were managed via Excel. A huge amount of data was required to be processed, thus it was easy for those employees unfamiliar with Excel to make mistakes. Cyberattack was also a headache, even with a PIN code in Excel. This case study [...]

Notice of Privacy Mark certificated

icon date post August 28, 2023
On August 21, 2019, VTI successfully received the certificate of Privacy Mark (P Mark) from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC). Privacy Mark is a certification for a company to ensure security for the use of personal information. The Japan Institute for Promotion of Digital Economy and Community (JIPDEC) has established [...]

AsiaPac Technology, VTI sign MoU to establish Cloud Center of Excellence

icon date post August 28, 2023
The two companies cooperated to establish the “Cloud Center of Excellence – Application Modernization and Innovation” to help harness the potential of cloud solutions. The representatives of both organizations, Mr. Andrew Cheng of AsiaPac Technology and Mr. Tran Xuan Khoi of VTI, formalize their partnership with the signing of a strategic Memorandum of Understanding (MoU) [...]

VTI’s IT outsourcing services caught the attention of visitors at Smart Tech Korea 2023

icon date post August 28, 2023
From June 28th to 30th, VTI participated in Smart Tech Korea 2023, the leading business platform for cutting-edge technologies in Korea, featuring 5G & IoT, SW & Automation and Smart Technology solutions. The event took place in COEX, Seoul, and presented more than 800 booths, attracting 220+ exhibitors and 41,392 visitors from 27 countries. Many [...]
Summit DX

Thank you for visiting our booth at Vietnam – Asia DX Summit 2023

icon date post August 28, 2023
On May 24-25, 2023, VTI participated in Vietnam – Asia DX Summit 2023, an event organised with Government support of the Ministry of Information and Communications Vietnam. We would like to take this chance to thank you for visiting our booth – It was our pleasure and honour as we enjoyed our inspiring discussions. This [...]

Office Relocation Announcement – VTI Japan’s Osaka office

icon date post August 28, 2023
VTI’s Osaka office will be relocating to a new address starting May 1, 2023. The new address of our Osaka office will be Room 608, Sanko Building Senba, 1-3-9 Minamihonmachi, Chuo-ku, Osaka-shi, Osaka 541-0054, Japan. Please note that our phone number will remain the same, so you can still reach us at the same number as [...]

VTI KOREA Signed A Business Agreement With INSOFT For Hybrid Offshoring And Application Modernization Business

icon date post August 28, 2023
On 13th March 2023, VTI KOREA announced the MOU with INSOFT for cooperation in the “Hybrid Offshoring and Application Modernization Project”. This agreement was prepared for the two companies to cooperate in the cloud-native development and application modernization project that INSOFT has already been pursuing. In the long term, the cooperation between the two companies is expected [...]

VTI Korea Establishment Announcement

icon date post August 28, 2023
We are pleased to announce that we have officially established VTI Korea on February 16, 2023, dedicated to accommodating more efficient one-stop technology services & solutions to customers in Korea. With the head office located in Seoul and a team of specialised personnel based in Korea, VTI Korea ensures competence of responsiveness via direct discussion, [...]

VTI Deploys Device And Maintenance Management System MMS-X At PPJ Group Textile Factory Chain

icon date post August 28, 2023
On July 19, VTI and PPJ Group held a kick-off ceremony for the MMS-X project and discussed further strategic cooperation at PPJ’s office in Ho Chi Minh City. The ceremony was attended by PPJ Group’s board of directors with Mr. Dang Vu Hung – Chairman and General Director, and Mr. Nguyen Quang Hao – Director [...]

VTI Deploys Manufacturing Execution System MES-X To Meet The Specific Needs Of Pharmaceutical Industry

icon date post August 28, 2023
On August 24, 2022, VTI and Oshii held a kick-off ceremony for the MES-X project at the VTI Group’s headquarters. The ceremony was attended by Oshii’s Board of Directors with Ms. Tran Thi Ngu, General Director of Oshii Company, and from the VTI, Mr. Tran Xuan Khoi, Chairman of the Board and General Director of VTI Group. [...]

Cloud Ace and VTI co-hosted a seminar on Google Cloud Platform (GCP)

icon date post August 27, 2023
The development of the Fourth Industrial Revolution has provided users with emergency solutions. Machine learning and AI, which Google is investing in, are becoming more fashionable and easier for users to use. Google Cloud Platform will be a solution with great benefits for enterprises On March 27, VTI co-sponsored a seminar on Google Cloud Platform [...]

VTI is certified as official partner of Amazon Web Services

icon date post August 27, 2023
VTI Co., Ltd. was certified as a “Select Consulting Partner” of the AWS Partner Network, which is a partner certification system of Amazon Web Services (hereinafter “AWS”) on December 6, 2018. Since our founding, we have been focusing on cloud-related technologies, with cloud computing as our strength. We support the introduction of solutions that utilize [...]

Report: Korea – Vietnam ICT Cooperation

icon date post July 28, 2023

Visitors interested in Made-by-VTI products at VIMF & VIAF

icon date post June 27, 2023
Vietnam Production Manufacturing Fair (VIMF), held annually in Vietnam, is an international professional exhibition of machinery, equipment, materials, technology and applications for Manufacturing, Mechanical Engineering and supporting industries. On the other hand, Vietnam Industrial Automation Festa (VIAF), a part of VIMF, is an exhibition showcasing automation equipment and industrial machinery. The exhibition was held at [...]

Made-by-VTI products highly rated at ICTComm 2023

icon date post June 12, 2023
On June 8th-10th, 2023, VTI participated in ICTComm 2023, centred telecommunications and information communication technology, held at SECC (Saigon Exhibition & Convention Center) in Ho Chi Minh City. The exhibition attracted more than 10,000 visitors from China, Japan, and Korea. At this year’s ICTComm, VTI showcased services and solutions utilising cutting-edge technologies (AI, IoT, Cloud [...]

VTI Has Collectively Achieved 100+ AWS Certifications

icon date post May 11, 2023
As the Advanced Consulting Partner of Amazon Web Services (AWS), VTI is one of the few companies in Vietnam with a large team of highly skilled engineers, achieving AWS certifications from Associate to Specialty levels. Through years of experience, VTI has supported hundreds of businesses in their journey to modernization, from migrating to AWS, consulting for cost-effective [...]

FaceX – The AI-Based Face Recognition Solution From VTI – Honored At Sao Khue Awards 2023

icon date post May 8, 2023
On April 28, 2023, FaceX – a product from VTI – was honored to receive the Sao Khue Award 2023 and was voted as “Outstanding Solution in the Software Industry”, by Vietnam’s Information Technology Association. With VTI’s AI technology, FaceX provides innovative value, accompanying intelligent digitalization of business activities. Receiving the Sao Khue Award is a significant [...]

VTI Japan – New Office Announcement – Nagoya Office

icon date post April 28, 2023
We are pleased to announce that our new office in Nagoya had officially open on May 1, 2023. We would like to express our gratitude to all of our clients and partners for your continued support. We are committed to providing you with the best services, and we are confident that our new office will [...]
VTI becomes Magento Partners-01

VTI named Adobe Commerce (Magento) partner

icon date post March 28, 2023
VTI is delighted to announce that we are now officially an Adobe Commerce (Magento) partner. As an official partner to various Ecommerce platforms, e.g. Magento, Odoo, we are glad to support EC business and move forward together with retailers into the future. Magento, acquired by Adobe in 2018, is an open-source Ecommerce platform, trusted by [...]

Thank You For Visiting VTI Booth At 2023 Retail Tech JAPAN

icon date post March 7, 2023
Thank you very much for visiting VTI Japan’s booth at 2023 Retail Tech JAPAN, which was held from February 28 (Wed) to March 3 (Fri), 2023. In 2023 Retail Tech JAPAN, with the theme of Digital Transformation (DX) in the retail industry, VTI introduced to retail companies customized systems and services. At the exhibition, we [...]

Vietnam Jumps 7 Places In The Global AI Readiness Index For 2022

icon date post February 10, 2023
The latest report on Artificial Intelligence Readiness by Oxford Insights shows that Vietnam ranks 55th globally (7 places up compared to 2021) and ranks 6th out of 10 ASEAN member countries in the Global AI Readiness Index for 2022. Vietnam’s average score reached 53.96 (increased by 2.14 compared to 51.82 in 2021), surpassing the world [...]

Thank you for visiting the VTI booth at “October 2022 Medical Japan Tokyo”

icon date post October 16, 2022
We would like to sincerely thank you for visiting our booth at the 5th: Medical, Nursing Care and Pharmacy Week Tokyo (2022 Medical Japan Tokyo) to be held from October 12 (Wednesday) to October 14 (Friday) (October 2022 Medical Japan Tokyo). Thank you very much. We are pleased to introduce our solutions that we exhibited [...]
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