Within recent years, Southeast Asian countries have started to mark their steps in software outsourcing. Vietnam, being no exception, is also a dominant player in this market; considering technological prowess, abundant human resources, dedication from the “golden age” generation, and stable external factors. However, it has always posed a major headache to business managers when it comes to this one question: Which vendor should my project rely on? Here are some criteria to take into consideration and a list of top IT outsourcing vendors in Vietnam for your insight.
Need an overview of Software Outsourcing? Read more here.
What To Look For In An IT Outsourcing Vendor?
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Technical expertise
Technical expertise is, after all, the core of any IT outsourcing project. Setting all other factors aside, the outsourced team has to be first things first qualified to handle given projects. Skill sets, competency in the latest technologies, certifications, etc. undoubtedly need to be taken into consideration.
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Relevant experience and domain knowledge
Experience is the second most important factor when weighing up IT outsourcing vendors. If the chosen vendor has little to no experience, even with extensive technical experience, the project will have no procedures to follow and unexpected issues stand little chance of being tackled efficiently.
It should also be noted that there should be a good match between IT outsourcing vendors’ experience and customers’ business needs. When the vendor thoroughly understands the customer’s industry, the collaboration is likely to deliver better results as the outsourced team would (1) be able to support further and advise on what is best for the customer and (2) have developed niche skills relevant to given requirements.
Testimonials, previous clients’ reviews, and case studies are some of the reliable approaches to checking on a vendor’s experience.
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Data security
It can never be too cautious with data security when it comes to IT outsourcing. The customer would somewhere along the project have to share sensitive information with the outsourcing vendor. It would be best, therefore, that the chosen vendor is aware of the information privacy and guarantees no data leak will take place. Should there be various candidates that need to be shortlisted, privacy certifications can be a criterion to take into account.
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Customization
There is no one-size-fits-all solution, whatever the problem might be. An IT outsourcing vendor that offers custom-made services will hence be a potential partner. Integration with other systems, scalability, and business expansion always prove a plus point in this case.
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Agile process and flexibility
Today’s market fluctuates greatly with tons of always-changing requirements every day. An IT outsourcing vendor who follows an agile development process can quickly adapt to the market’s demand and therefore accommodate more efficient deliveries. Agile methodologies provide a highly-collaborative environment and give quick results.
Flexibility is also necessary when it comes to choosing an IT outsourcing vendor. The chosen partner should be flexible enough to respond to urgent requirements or spontaneous issues.
Top 10 IT Outsourcing Vendors in Vietnam (Updated 2023)
1. VTI
Despite being relatively new to the offshore development market, VTI quickly becomes one of the reliable IT outsourcing vendors. The 5-year-old company acquired Advanced Consulting Partner certification from Amazon Web Service in May 2020 and is currently ranked as one of the top 5 fast-growing offshore development vendors in Vietnam. For more details, you can visit VTI’s home page to get to know more about our services and offers.
| Company name | VTI Joint Stock Company (Subsidiary of VTI Group) |
| Established | 2017 |
| Employee count | 1,000+ (January 2023) |
| Headquarter | HanoiHo Chi Minh City |
| Core businesses |
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| Certification |
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2. FPT
| Company name | FPT Software Company (Subsidiary of FPT Corporation) |
| Established | January 13, 1999 |
| Employee count | 22,000（January 2023） |
| Headquarter | Hanoi |
| Core businesses |
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| Certification |
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3. NTQ Solution
| Company name | NTQ Solution Inc. |
| Established | June 2011 |
| Employee count | 1,000 (January 2023) |
| Headquarter | Hanoi |
| Core Businesses |
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| Certification | ISO/IEC 27001 (ISMS： Information Security Management System) |
4. Rikkeisoft
| Company name | Rikkeisoft Inc. |
| Established | April 2012 |
| Employee count | 1,600 (January 2023） |
| Headquarter | Hanoi |
| Core businesses |
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| Certification | ISO 27001ISO 9001 |
5. Fujinet Systems
| Company name | FUJINET SYSTEMS JOINT STOCK COMPANY |
| Established | September 2000 |
| Employee count | 750（May 2020） |
| Headquarter | Ho Chi Minh City |
| Core businesses | Software development business (business system development, maintenance, web system development, etc.)Development and sales of solutions that utilize new technologies
SI business/CAD business Domestic software sales |
6. CMC
| Company name | CMC Global |
| Established | 2017 |
| Employee count | 1,500 (January 2023) |
| Headquarter | Hanoi |
| Core Businesses | Software developmentAI development
R&D Technical Consultant |
| Certification | ISO/IEC 27001 (ISMS: Information Security Management System) |
7. VNEXT Software
| Company name | VNEXT SOFTWARE JOINT STOCK COMPANY |
| Established | January 2008 |
| Employee | 420（January 2023） |
| Headquarter | Hanoi |
| Core businesses |
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| Certification |
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8. Co-well
| Company name | CO-WELL Co., LTD. |
| Established | 24 August 2007 |
| Employee count | 400（January 2023） |
| Core businesses |
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| Affiliated organizations |
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9. GMO-Z.com RUNSYSTEM
| Company name | GMO-Z.com RUNSYSTEM |
| Established | May 2005 |
| Employee count | 922 (January 2023) |
| Core businesses | WEB system, application development |
| Certification |
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| Holding company | GMO-Z.com RUNSYSTEM JSC |
Choose The Best IT Outsourcing Vendors For Your Team
It can be a little tricky to find the best fit for your business development and requirements. Looking deeper into long-term gains might be something to keep in mind during this decision-making process. This outsourced team should also be able to build a lasting relationship with the customer.
As one of the best IT Outsourcing vendors in Vietnam, VTI would be more than happy to accompany you on this digital transformation journey ahead. Tell us more about your problems, and we will together find a way.
VTI – Innovation Technology Value
Hotline: (+84) 24 7306 9996
Email: info@vti.com.vn
Facebook: VTI
